Information

At Smiles, By Magic Brush, we pride ourselves on our adaptability and commitment to excellence in every aspect of our face painting service. Explore what we have to offer and how we can contribute to the success and joy of your event in Melbourne and throughout the Victorian community.

Frequently asked questions

It all began with a simple idea fuelled by a deep passion for bringing smiles to faces. As a small business in Melbourne, Smiles, By Magic Brush prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in face painting.

What are the most common questions people ask about your face painting services?

Some of the most common questions we get are about how many children we can paint within a certain time, what types of designs we offer, and how long each design takes. Parents and event organisers often want to make sure everyone gets a turn while still receiving a beautiful result. We’re also frequently asked about the safety of our products and hygiene practices. We always reassure clients that we use high-quality, skin-safe paints and maintain strict hygiene standards throughout every event. Other common questions include whether we can match a party theme, what space we need for setup, and if we travel to different locations. We’re always happy to answer any questions and guide our clients to choose the best option for their event.

Are there any important details people should know before booking or at an event?

Before booking, it’s helpful to consider how many children will be attending and the duration of your event, so we can recommend the best package to suit your needs. This helps ensure a smooth flow and that as many children as possible get a turn. On the day, we require a small, shaded setup area with enough space for our equipment and a comfortable spot for children to sit while being painted. For indoor events, a well-lit area works best. We use high-quality, skin-safe paints and maintain strict hygiene practices throughout the event. For safety reasons, we avoid painting children with skin conditions, open cuts, or allergies to face paints. To keep things running smoothly, we may suggest a design menu for larger events to manage time efficiently, while still offering fun and beautiful options for every child. Our goal is to create a stress-free, enjoyable experience for both kids and organisers from start to finish.

What's the easiest way to book your services, and what information do you need?

The easiest way to book us is by sending a message through our social media pages or contacting us directly with your event details. We aim to respond quickly and guide you through the process to make it simple and smooth. To confirm your booking, we’ll need a few key details such as the event date, location, start and finish time, and an estimate of how many children will be attending. It’s also helpful to know the type of event (birthday, festival, corporate, etc.) and if you have a specific theme or design style in mind. Once we have this information, we can recommend the best package for your event and confirm availability.

What kind of paints do you use?

We exclusively use high-quality, professional-grade face paints that are specifically designed for use on skin. These paints are non-toxic, hypoallergenic, and FDA-compliant, ensuring they are safe for all skin types, including sensitive skin. Your children's safety and comfort are our top priority.

Do you travel outside of Melbourne?

Yes, while we are based in Melbourne, we are happy to travel to various locations within the Victorian community. Please contact us with your event location details, and we can discuss any travel fees that may apply.

Can you match a specific party theme?

Absolutely! We love getting creative and can tailor our designs to match almost any party theme, from superheroes and princesses to jungle animals and fantasy creatures. Just let us know your theme when booking, and we'll create a custom design menu for your event.

Beyond the ordinary smiles

This is where our journey begins. Get to know Smiles, By Magic Brush, what we do, and how we're committed to quality and great service. Join us as we grow and succeed together in bringing colourful joy to events across Victoria. We're glad you're here to be a part of our story.